SmartQR (“we,” “our,” or “us”) operates the I-Collection mobile application (“App”), which is part of the InGene – Mini DNA Lab platform. This Privacy Policy explains how we collect, use, and protect personal information when authorised users access and use the App.

1. Introduction

I-Collection is a secure and easy-to-use mobile application designed exclusively for authorised healthcare professionals involved in the collection, tracking, and management of biological samples for the InGene – Mini DNA Lab platform.

Access to this App is strictly limited to registered and approved users, such as phlebotomists, doctors, and laboratory technicians.

2. Information We Collect

To support accurate sample collection and test result management, we may collect the following types of information

• 1. Full Name
• 2. Age
• 3. Gender
• 4. Consent for DNA Testing
• 5. Weight, Height, and Occupation

• 1. Medical examination findings
• 2. Co-morbidities
• 3. Family medical history
• 4. Current and previous medications (including herbal or alternative medications)
• 5. History of adverse reactions to medications
• 6. Lifestyle information (diet, physical activity, alcohol consumption, smoking habits)
• 7. Details of laboratory tests (e.g., liver function, renal function, complete blood count, and other tests)

3. How We Use the Information

• 1. Recording and managing patient sample collection
• 2. Tracking the status of sample processing and testing
• 3. Displaying test progress and completion updates to authorised users
• 4. Providing access to official test reports in PDF format after completion
• 5. Maintaining secure communication between collection sites and laboratories

We do not use the collected data for marketing, profiling, or advertising purposes.

4. Access to Test Status and Reports

• 1. The real-time testing status of patients whose samples they have collected or are associated with
• 2. The PDF version of the final laboratory test report after testing is complete

Access to patient data and reports is strictly restricted to authorised users and must only be used for legitimate medical or operational purposes related to the InGene – Mini DNA Lab platform.

Users are not permitted to share, download, or redistribute reports outside authorised workflows.

5. Data Sharing and Disclosure

We do not share, sell, or distribute any personal, medical, or report data with third parties.

All data is handled exclusively by authorised personnel within the InGene – Mini DNA Lab ecosystem.

6. Data Security

• 1. All transmissions between the app and our servers are encrypted.
• 2. Data and PDF reports are stored securely in compliant environments.
• 3. Access controls ensure that only verified users can view sensitive data.

7. User Responsibilities

• 1. Maintain the confidentiality of their login credentials.
• 2. Access patient data only for authorised purposes.
• 3. Refrain from copying, sharing, or misusing patient information or test reports.

Any unauthorised use of patient data may lead to suspension of access and legal action as per applicable laws.

8. Data Retention

Data is retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by healthcare regulations and institutional policies.

9. Data Deletion Request

Authorised users may request the deletion of their personal information or account data by contacting our support team at support@smartqr.co.in.

Upon receiving a request, we will verify the requester's identity and review the request in accordance with applicable laws, regulatory requirements, and our data retention obligations. Where legally permitted, personal data will be deleted or anonymised within a reasonable timeframe. Please note that certain medical, laboratory, audit, or regulatory records may be retained where required by applicable healthcare laws, legal obligations, or institutional policies. In such cases, retained information will continue to be protected in accordance with this Privacy Policy.

For any questions regarding data deletion or privacy rights, please contact support@smartqr.co.in.

10. Legal Compliance

We comply with applicable data protection laws, including the Information Technology Act, 2000 (India) and associated rules on sensitive personal data or information. We also align with principles from global data protection frameworks such as the GDPR where relevant.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. Updates will be posted within the App or communicated to authorised users.